Sadly I cannot leave a product review, but I can leave a purchase review - I ordered this and several other products (see other reviews - FX6 base plate) under the understanding that they were shipping from within Europe. After two weeks with no product and no notifications I emailed to follow up on this. Sadly I got nowhere - I was told the courier (FedEx - they're quite big) was trying to reach me. I then spent sometime tracking the order down at FedEx (apparently it was my responsibility to do this) - they told me the contact details they were given for me by the "sender" were incorrect (they were - no email address and a made up phone number). "Customer Service" at Shape have stopped replying to my emails - weeks on and FedEx say they are sending the package back. I've had no refund, ("company policy"!) - Shape booked the shipping and it never arrived, yet it's my responsibility and my fault - and the whole process has been hugely disappointing.
I wouldn't normally leave reviews - am too busy - but as Shape KEEP emailing me asking to rate my purchase - here it is.