SHAPE Sony FX6 Camera Cage Camera Cage SHAPE wlb
SHAPE Sony FX6 Camera Cage Camera Cage SHAPE wlb
SHAPE Sony FX6 Camera Cage Camera Cage SHAPE wlb
SHAPE Sony FX6 Camera Cage Camera Cage SHAPE wlb
SHAPE Sony FX6 Camera Cage Camera Cage SHAPE wlb
SHAPE Sony FX6 Camera Cage Camera Cage SHAPE wlb
SHAPE Sony FX6 Camera Cage Camera Cage SHAPE wlb
SHAPE Sony FX6 Camera Cage Camera Cage SHAPE wlb
  • 5 stars: 0 (0%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 1 (100%)
T
Tim Butt
No Product received - woeful "Customer Service"....

Sadly I cannot leave a product review, but I can leave a purchase review - I ordered this and several other products (see other reviews - FX6 base plate) under the understanding that they were shipping from within Europe. After two weeks with no product and no notifications I emailed to follow up on this. Sadly I got nowhere - I was told the courier (FedEx - they're quite big) was trying to reach me. I then spent sometime tracking the order down at FedEx (apparently it was my responsibility to do this) - they told me the contact details they were given for me by the "sender" were incorrect (they were - no email address and a made up phone number). "Customer Service" at Shape have stopped replying to my emails - weeks on and FedEx say they are sending the package back. I've had no refund, ("company policy"!) - Shape booked the shipping and it never arrived, yet it's my responsibility and my fault - and the whole process has been hugely disappointing.
I wouldn't normally leave reviews - am too busy - but as Shape KEEP emailing me asking to rate my purchase - here it is.